These terms apply to every room booked at Meadowbrook. You agree to them when you book, and we keep a record of which version you agreed to.
If anything here is unclear, or something has gone wrong with a booking, email bookings@meadowbrookdartington.org — we would far rather hear from you than not.
Current rates
| Room | Rate |
|---|---|
| Studio | £10.00 per hour |
| Lounge | £10.00 per hour |
| Snooker Room | £7.50 per hour |
Bookings start on the hour, quarter past, half past or quarter to, and run for a minimum of one hour. You can cancel free of charge up to 1 hour before your booking starts.
Booking the room
1. Booking and payment. Rooms are booked and paid for in full online. A booking is only confirmed once payment has gone through — until then the slot stays available to others. You will get a confirmation email with a link to manage your booking. Current rates are shown above.
2. Your booking time is the time you have. Please include your setting-up and clearing-away in the time you book. Another booking may follow yours, so the room needs to be clear and ready by the time your slot ends.
3. Changing or cancelling. Use the link in your confirmation email.
More than 1 hour before your booking starts, you can do either:
- Cancel — refunded in full, automatically.
- Change the time or length — the price is recalculated. If it costs more you pay the difference; if it costs less we refund the difference.
Within 1 hour of the start, the booking is fixed. It can no longer be changed, and cancelling it is not refunded. If something has genuinely gone wrong, email us and we will do what we can — we would rather know the room is free than have it sit empty.
If you book a room that starts within the hour — which is common and welcome for the Snooker Room — that booking is fixed from the moment you make it: it cannot be changed or refunded, because it is already inside the window. We tell you this on the booking form before you pay.
4. If we have to cancel. Very occasionally we may need to cancel a booking — a burst pipe, a power cut, an emergency closure. You will get a full refund and as much notice as we can manage. We cannot cover costs beyond the hire fee itself.
Using the room
5. Leave the room as you found it. This is the big one, and it is what keeps the hire charges as low as they are. Put furniture back where it was, take your rubbish with you or put it in the bins provided, wipe up spills, and turn the lights and heating off behind you. If the room needs cleaning or resetting beyond normal use, we may charge for the time it takes.
6. Look after the building. Please don't fix anything to the walls, floors or ceiling without asking us first. Tell us about any damage or breakage — including accidental — as soon as you can. Accidents happen and we would far rather know; the cost of repair may be charged to the hirer.
7. Capacity, access and the practical bits.
- Please stay within the room's stated capacity. It is a fire safety limit, not a guideline.
- Know where the fire exits are. Never prop fire doors open or block an exit.
- No smoking or vaping anywhere in the building.
- The Studio is on the first floor with stair access only and is not step-free. Please bear this in mind when inviting people, and talk to us if access is a concern.
- The Studio has no sound system — bring your own speaker.
- Parking on site is Dartington Hall Trust paid parking and is not included in your hire.
- Assistance dogs are welcome. Other animals only by prior arrangement.
8. Noise and neighbours. Meadowbrook sits close to homes. Please keep noise reasonable, especially after 9pm, and keep doors and windows shut if you are playing music.
Getting in
9. Your door code. Your booking generates a door entry code for the building, which is sent to you with your confirmation. It works for your booking only and stops working afterwards. Please don't pass it on. If your code does not work when you arrive, call us rather than waiting — the number is in your confirmation email.
Responsibility
10. You are responsible for your group. The person who makes the booking is responsible for everyone attending, for their behaviour, and for their safety while in the room. The DRA does not supervise hirers' activities.
11. Under-18s and vulnerable adults. If your booking involves children or vulnerable adults, you are responsible for their supervision and for any safeguarding, DBS checks and risk assessment that your activity requires. The DRA does not provide supervision and does not check this on your behalf.
12. Insurance and liability. If you are hiring the room to run a business, a class or a public event, you must hold your own public liability insurance and be able to show it to us on request. The DRA is not responsible for loss of or damage to your belongings or equipment left in the building. Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for anything else that cannot lawfully be excluded.
Other
13. Alcohol and public events. Please talk to us before selling alcohol or ticketing a public event on the premises — licensing may apply, and it is our licence.
14. Equipment. Where equipment is provided — snooker cues, tables, chairs — please treat it with care and put it back. The Snooker Room's bar downstairs is not always open; it keeps its own hours and is not part of your booking.
15. Behaviour. We may end a booking, without refund, if the room is being used in a way that is unsafe, that damages the building, or that is abusive towards staff, volunteers or other users.
16. Your data. We keep your name, email address, phone number and booking details in order to manage your booking and our rooms. Your name and booking details are also written to the room's calendar so our volunteers can see what the building is doing. See the privacy policy. We do not store your card details — payments are handled by Square.
17. Questions. Email bookings@meadowbrookdartington.org.
Version 2026-09-01. The version in force when you booked is the one recorded against your booking.